Waiting in lines never been faster
JoySit provides a delivery to your arena sit
JoySit
Discount
35% OFF
I visit my family in the United States every year. My usual travel time is during the winter months for various reasons, one of them being the NBA season. I'm usually not a sports fan, but going to a sporting event has an entirely different feeling. I like to go to a food stand and buy a beer to get a full experience.
After almost 20 minutes of standing in line during half time, I saw the guy with the ice container with beers but it was too late - he was too far, and I thought: why not get an order by section rather than carry the ice container with beer all the time?
Problem
Imagine all these people waiting in a line for food in the half time break, now you can tell its going to be long.
Solution
App that lets you order your food to your seat by delivery
How its done No. 1
Reaching your seat in the arena and start scanning your QR code
How its done No. 2
You getting hungry and start thinking of something to eat, so you open the app
How its done No. 3
After you placed an order the delivery gets to your seat
Solution Screen No. 4
once the delivery arrived you can enjoy your food, drinks or your time that you just saved
Research
Questions asked in order to get more data
Yes- 53%
Sometimes - 34%
No - 12.3%
Sometimes - 52.1%
No - 17.8%
Yes- 30.1%
Yes- 79.5%
Sometimes - 12.3%
No - 8.3%
Yes- 57.5%
No - 42.5%
No - 64.4%
Sometimes - 23.3%
Yes- 12.3%
Yes- 50.7%
Sometimes - 40.8%
No - 8.5%
Insights
Here are the insights from the questionnaire
Food
People bring food with them to events
Restaurants
People go to restaurants after an event
Beer
More than a half would pay for a beer at the event
Money
People don’t mind spending money at the food stands
Delivery Service
Most of the people would like a seat delivery service
Out Source
Using outsourced delivery systems, will increase profits and maintain low prices
Competitive Research
2 Apps stand out when compared to the others
 |  | |
|---|---|---|
| More Locations | ||
| Fee Charge | ||
| Home page layout details | ||
| Costumer service friendly | ||
| Menu page layout details | ||
| Checkout Process | ||
| Payment methods | ||
| Food arrival & Its condition | ||
| Overall cost breakdown |
Personas
3 personas find it difficult while buying food & drinks from the vendors
Frustrations
- He has to leave the game in the middle in order to get a drink.
- He can’t leave his kids alone in their seats to get the food.
Needs
Someone who can deliver it to his seat so he won't lose game time and watch the kids.
James Gershon
Fanatic Football fan.
Frustrations
- Can't find the waitress with the ice container.
- Don't want to miss any parts of the show.
Needs
She need a meal during the show in order to get her medicine.
emma Simons
Concert freak and an NBA fan, Taking medicine.
Frustrations
- Don’t wanna leave the stadium just to eat.
- Can’t bring my own food inside the arena.
Needs
- Cheap food she can afford.
- Healthy food in the food stands.
Jenna Shaw
NBA Freak, Eating healthy.
wireframes
old low fidelity wireframes that changed. a lot.
main features
Order what's in your mind in couple clicks
Easy to track an order
Communicate with text, and have an indicator with timer when your delivery is here
Scan your seat
Scanning through the camera or manually for easy access
final result
The whole flow
The main use case that the user has to go through till the delivery reach him
One more thing…
In England they came up with the same idea in their theaters & cinemas, cool isn't it? (it came after I designed the app)
