What is Lasova?

The Lasova Organization helps those in need, including poor individuals, elders, and children. We were tasked with building a volunteer management system to improve the organization's efficiency.

The Team

Our team collaborated and developed a new design that met the organization's administrative requirements. We conducted research, including interviews, to inform our design choices. In the end, we were able to create a clear plan for the user flows and interfaces that would be enjoyable to use.

Role

Product Designer

Type

Volunteering Management System

Timeline

07/2022-10/2022

The Challenge

The work at Lasova was disorganized. As a result of the lack of organization, there were issues with

The Projects Goal

Design and develop a volunteer management system for Lasova, taking into consideration the needs of the organization and the needs of the volunteers on a daily basis.

User interview

Our task was to revitalize a dormant project by creating a well-planned and designed project with a design system and implementing it. We achieved this by gathering the requirements from the volunteer relations manager and working closely with the director to develop the necessary screens.

design process

In order to understand their problem and our actions to get to the solution we used the design thinking method

1. Step 01

   Empathize

   01

   We surveyed the people in charge of managing the non-profit organization, tried to identify their pain points, and figure out which actions are most important to them and which roles require the most use in the system.

2. Step 02

   Define

   02

   Understand that their system wasn't meeting all their needs, so they were wasting a lot of time on communication between volunteers and managers of volunteer, and a lack of organization in their Excel files.

3. Step 03

   Ideate

   03

   We had a few ideas that we thought about. After narrowing down the options to the specific solution, we created a simple and intuitive interface, the ability to work with automatic options, and tracking of volunteer status.

   We created a user-friendly interface to improve the customer experience and streamline complicated processes.

   We set up automatic sync with the charity's website for direct lead entry into the system.

   We added volunteer tracking so we can quickly and efficiently track the number of volunteers.

4. Step 04

   Prototype

   04

   We created a basic MVP for use by the charity's managers to test the system's accuracy and gather initial data.

5. Step 05

   Test

   05

   Collecting information, reducing clutter, and gathering conclusions about the use of existing widgets, button placement, and other components to create a more specific and improved version for the customer.

final result

We streamlined the process of matching volunteers and tracking progress with a user-friendly interface and automatic website sync. This improved efficiency and satisfaction for all involved.

Home page - Dashboard

Simple menu for easy navigation throughout the system, The menu is placed on the right side for easy access

Individual page

We used spacing between rows in the table to reduce cognitive overload

The goal of the icons is to indicate the operation required in the system

Individuals Page-Volunteer Card pop up

The activity tracking table allows the manager to manage reported hours by volunteers, including approving, editing, and adding hours, as well as viewing monthly and yearly hours in an archive.

Documents required to complete the volunteer card. These details are important because they are delivered to a third party.

Notification center

The notification center is intended to update changes made by others and related to the manager's activity.

Mobile

We build a interface for the volunteer so they can enter the shift easily and quickly without a 3rd party factor